Here at CR Gutters, Inc., we understand the importance of transparency to our customers. Therefore, we have made this Disclaimer mandatory for all customers. This allows all customers to be aware of the issues that may arise that CR Gutters, Inc. does not cover.
-Payment terms
Full payment due upon completion. CR Gutters requires a credit or debit card prior to scheduling (3% convenience fee will apply). If you would like to pay with cash or check and we do not receive payment within 7 days, CR Gutters will process the card on file
-Flashing
Homes in Arizona are not built with consideration of gutters. The roof flashing is installed tight to the fascia with no room to properly install gutters behind. To install gutters properly the gutters, need to go behind the flashing. For CR Gutters to do this our crews must pry and cut the flashing at the tight corners.
At customers request CR Gutters can install over the flashing, which we don’t recommend,water will run behind the gutter and some daylight will show between the gutter and fascia boards.
If you have a new build, less than a year old, please check with your contractor if they will void your roof warranty if we pull the flashing.
If your home has stucco fascia board CR Gutters can’t pry flashing and will have to install gutter over, it. If we pry flashing on stucco fascia it will damage the stucco fascia. In this application some water will run behind the gutter.
-Expansion and Contraction
Any gutter runs installed over 40’ long will not be warrantied against expansion and contraction. We advise all customers on site about this.
– Installation
CR Gutters, Inc. does its best to make sure all customers are happy with the gutters they receive. There are a few things we cannot help. When installing new gutters, they may not look exactly like the old ones. Visual grade may look different due to sagging or settling of the home in areas. You may be able to see daylight behind the gutters. We install gutters to properly flow roof water. Downspout locations will be in the same location unless otherwise specified, screw holes and paint lines from the old gutters and downspouts are not the responsibility of CR Gutters, Inc. We do not use the same holes for installation, this is not the proper way to fasten new gutters. You may see old paint lines; we will try to cover these but again this is the responsibility of the owner.
-Metal Roofs
CR Gutters, Inc. is not responsible for any damage or scratches to metal roofs. We try not to walk on metal roofs at all but in some cases, we need to. Flashing on metal roofs must be held out 1/8” or gutters need to be installed prior.
-Color selection
All color selections must be made by customer.
-Warranty 20 year material / 5-year labor
We provide all customers with warranty packets after the job is complete that goes over the details. One important factor to note is “mother nature” is not covered.